When travelers go to the airport, they know what kind of security to expect: luggage searches, metal detectors and shoe inspections.
It's all part of our post 9-11 reality enforced by the Transportation Security Administration. But as CBS 2 Investigator Pam Zekman reports, thousands of travelers have complained that some of these screenings can become abusive and even x-rated.
For arguing with a TSA agent, Robin Kassner wound up being slammed to the floor. She's filed a lawsuit.