GLENN: Well, after legal fees were paid -- and we're not sure what the settlement was. It was between $700,000 and a million but we know that after the legal fees were paid she was left with $417,000. So she really only has $470,000. Wal-Mart, you know, could have tossed in money and helped her out. They could have done that. Because after all, Wal-Mart doesn't need the money. Let's help this person out; they don't need it. I don't know why it's anybody's business on what they need and what they don't need. Who are you to tell Wal-Mart what they need and what they don't need? Shank said they didn't notice that in the medical plan they had the right to recoup all the medical expenses. So Wal-Mart said we need the $470,000. And they said -- the Shanks said, no, we're not going to give that to you. And they said, no, but it's in the -- it's in your contract. Court ruled that they were allowed to recoup what was in the trust fund of $417,000. Not the 470 but the 417 and call it a day. Shanks' attorney notified Wal-Mart of the settlement. He believed that Wal-Mart would let Shank keep the money. Quote: We assume three years later that Wal-Mart had made the decision to let Debbie use the money for what it was intended for.
Oh, I get that. So if time goes by, that money's now yours. So the Shanks lost to Wal-Mart. They lost their appeal and then they had their worst loss shortly after the court case. Their son was killed in Iraq. That's horrible. I thank that family for the sacrifice this family has gone through. I'm not sure what this has to do with the case because the son wasn't killed by the truck. The son wasn't killed by Wal-Mart. The son was killed after the court case. In fact, after two court cases. Now it adds a whole bunch of sympathy. It adds yet another -- like I need anymore -- another tragic angle to this story but I think I got enough tragedy in the story. I mean, I don't think I need any more. If I'm going to feel bad for them, what, I'm not going to feel bad for the woman who now has brain damage and short-term memory loss? You now have to pile on a dead soldier? I don't think I need -- I don't need that. I'm cool. I feel bad, sufficiently bad for the family.
But let me pile it on again. She not only has short-term memory loss and lost her son, that short-term memory loss allows her or forces her to forget that her son is dead. So every time she remembers her son, she says how is he, they have to say he's dead. So it's like he's dying all over again for the first time. Now how bad do you feel? Well, now I just want to rip the head off of Wal-Mart. For what? For what? Giving her the $470,000? Making sure that she was covered in medical care, making sure that she didn't have to fight soothe and nail for the medical care, that she got it. For what? You're mad at Wal-Mart for living up to their end of the bargain and then compromising and saying you owe me $470,000 but we'll take the $417,000 that you have in the trust fund? What? For making that compromise, you're angry with them?
Another curious statistic that has been tossed in every article I've seen about this is the net sales of Wal-Mart for the quarter, $90 billion. What does that have to do with this story? Here's what this story is about. You go to work; you do your job. You then go out and you're driving around and some senseless accident happens. You then have to have your medical bills paid. Your employer has done the right thing, has paid your medical expenses, has paid for your insurance, made sure that everything is up to date. He pays for it, makes sure that you're taken care of. Then you decide to sue. You sue. Well, you have this obligation to pay back that medical expense. You want to know why everybody's medical insurance is so expensive? Because everybody sues and nobody wants to take responsibility. Nobody wants to even take responsibility of saying, no, you know what, I don't think I need that test. Nobody wants to take responsibility in a doctor's office because they've got to give you that test because they know if they say "I don't think you need this test but if you want to get this test, we can get it." Even if they say that and you made the decision to not have that test, if it turns out you needed that test, you'll sue the doctor. Nobody's willing to take responsibility for anything. Nobody's word means anything anymore.
When you do business, your word is your bond. Everybody would be up in arms if Wal-Mart didn't cover this woman, but they did. All they're doing is asking for the money back that the insurance company spent. But everybody sees insurance companies as just these evil corporations that are just getting rich. And Wal-Mart is just getting rich. Do you know even their attorney said "We don't believe that they have a right, that the Shank family has a right to this money." We're not saying that Wal-Mart has a responsibility to pay us or to let us have this money. We just think it would be, you know, good of them. We think we deserve it more than them. Even their attorney says they don't have a right to this money.
Now, what happens to Wal-Mart? Wal-Mart, because everybody jumps on Wal-Mart, Wal-Mart decides to fold yesterday in the dumbest thing I think they could have ever done. You know what, Wal-Mart? I don't know how you got to be this big. I really don't. Because you're this stupid? Now you've just said that you're going to rewrite your medical insurance so it doesn't say that. It says we will review it on a case-by-case basis. Do you have an attorney? Is there anybody in your PR department? You're going to review it on a case-by-case basis. Hmmm. So in other words, you decide who you're going to help out and who you're not going to help out. Oh. Well, that doesn't sound like a litigation waiting to happen. That doesn't sound like a PR machine just gearing up. How many people are going to sue you now? How many people are going to say, wait a minute, Wal-Mart doesn't need that money. They have a policy, they review case by case. I lost my legs in a meat grinder making sausage on a Saturday and what happens? They don't pay me. Why? They pay the white woman. What about me? I'm black. Oh, yeah. Yeah, sure, the black guy, they paid the black guy who lost his leg in a sausage factory. I lost both of my eyes playing pickup sticks. What? Is it because I'm purple? They won't pay me because I'm purple? That's what's going to happen. More lawyers, more litigation, more people going after them with PR. And yet nobody in the media, nobody in the media. Wal-Mart can do no right to anyone. I'm not a big Wal-Mart fan. I mean, I want you to know I don't care about Wal-Mart. I really don't. But I am so tired of distortion. I am so sick and tired of the lies. I'm so sick and tired of principles not meaning anything. Once you get off of principles, principles are the things that tether you. You have to know what you believe because the storms are going to crash against you and you need to be tethered by principles. If you are not tethered by principles, you are going to crash against those rocks every time.
Well, what are the principles? The principles are right is right, wrong is wrong. No matter how much I need it, no matter how hard it is for me, no matter how much it sucks, it's not right. My word is my bond. I made an agreement. I didn't see it in there. Sorry. Man, it sucks. It's really going to be tough, but this is extortion. This is blackmail. I'll go to the media. I'll expose you. For what? For living up to my end of the bargain? For what? That is blackmail. And yet Wal-Mart folds. You don't deal with terrorists? Really? You just did. You just dealt with economic blackmailers. You had people who said, their own attorney said Wal-Mart, we can't legally ask them. They don't have to do this. But then -- and I don't even put it on the family as much as I do on the media. The media, they just -- MSNBC, man, they can just make hay with this. And what does Wal-Mart do? They make it worse for themselves in the long run and yet they won't say anything about, you know what, I give to charity.