American Airlines refuses to board teen with Down Syndrome in first class

Apparently poor customer service at American Airlines isn't limited to conservatives, they also stopped a family with a sixteen year old with Down syndrome from boarding a plane over the weekend! Are they just asking for people to stop flying their airlines?

The Blaze explains:

Robert Vanderhorst, his wife Joan and 16-year-old son Bede, who is disabled, were booked to fly on an American Airlines flight from Newark to Los Angeles on Sunday when the boy and his parents were not allowed on the plane.

The family from Porterville had upgraded to first class tickets at an airport kiosk, and asked the airline to seat the boy and one of his parents together, Vanderhorst said – a request the airline granted.

When the family was ready to board, they were stopped by airline personnel, told their son was a “security risk” and would not be allowed on the flight. The parents protested, and later were rebooked to fly coach with another airline.

American Airlines spokesman Matt Miller said the disabled boy was agitated and running around the gate area prior to boarding, which his parents dispute. The airplane’s pilot observed the boy, Miller said, and made the call based on his behavior.

"There's a reason why American Airlines is on the verge of bankruptcy and trying to figure out how they're even going to survive," Glenn said after reading the story.

"There's a reason why Southwest doesn't have this problem.  There's a reason why you don't ‑‑ you don't see this with JetBlue.  These big stodgy airlines that think they can treat people like garbage.  They can't."

Glenn explained that since he discussed his own horrible treatment from an American Airlines flight attendant on radio, he has received multiple e-mails from listeners who have decided to no longer fly American Airlines.

He read one such email on the air today:

Glenn,

I'm at the Boston airport after a hard day of work and I just read the transcript regarding your experience with American Airlines.  Guess who I'm flying home with.  Yep.  By tomorrow I'm going to write them.  It will be kind and professional.  I'll let them know that I will never fly with them again, and I will donate my miles to charity.  I'm doing this for an obvious reason:  A, the way they treated you; but I'm also doing this because you didn't ask anyone to do it.  You just shared what happened to you.  What the flight attendant forgot or maybe never knew is that his life in America is possible because of our Constitution.  And I think there's something in there about free speech.  Oh, sure, he exercised his, but not in a way that elevates dialogue.  And when he puts on his American Airlines uniform, it is his job to treat all passengers alike, regardless of race, religion, or political opinion.  Interesting, isn't it, that American is going through bankruptcy and Southwest keeps making profits.  The employees at Southwest love their job and they love their customers.  All of them.  But he doesn't love his job, and he doesn't love his customers.  And the truth is anyone who treats another the way you were treated doesn't think much of himself, either.  American Airlines?  I don't think so.  

"I got a lot of these e‑mails, a lot of these e‑mails.  I can't even imagine how many e‑mails American Airlines received.  The way to deal with this is you fire the guy.  He said in front of the pilot, I said 'At least thank you for not treating my children the way you treated me.'  And he said, 'Oh, it was my pleasure; you deserve it.'  He said that to a paying customer.  Now, if that's American Airlines' policy, to treat ‑‑ to allow employees to treat somebody they disagree with like absolute garbage, I'm telling you I was treated worse than a dog would be treated.  If that is their policy, well, good luck with that.  I'll never fly your airline again.  The way to deal with it is to fire the guy," Glenn said.

"Even if you're the evil bastard he thought you were, you still paid for that flight for you and your family and deserve good treatment," Pat said.

"By their silence, that is their policy," Glenn said. " I as an individual have made the choice that American Airlines does not want my money, they do not appreciate me as an individual, they do not count me as a worthy customer."

"There was no problem.  I didn't say a word, not one word.  My wife didn't even know.  She was sitting across the aisle.  She didn't even know what was going on until we got off the plane.  I kept looking at her and she was like, 'What?  What's happening?'   I didn't want to cause a problem on the plane.  So that's not what was happening.  Somebody judged me just on my face.  Just on what they think I am.  I had no exchange with this individual, none.  The only word he uttered in a four‑hour flight was, 'Breakfast?"' That was it.  So there was no problem.  And if American Airlines wants to choose and let their employees judge people, God bless you.  I'm out.  If you want to fly, fly with them," Glenn said.

While Glenn has yet to be contacted by American Airlines beyond the claim that they are "investigating" the issue, the airline has released the statement below regarding the Vanderhorst family:

We appreciate the outpouring of concern for the Vanderhorst family. However, prior to boarding flight 119 from Newark to Los Angeles, our customer service team observed the Vanderhorst teen yelling and running around the gate area – he seemed very agitated. Our team, along with the Captain of the flight, worked with the family for more than 30 minutes to try and calm the teen down. There were times when he was calm, but unfortunately, when it came time to board the flight he became agitated again. We tried to work with the family to come up with alternate solutions, which included an offer to rebook the family on the next flight in order to give the teen time to acclimate to his surroundings. Our customer service team, as well as flight crew, made the difficult decision that it wasn’t best for the teen to travel at that time. We wanted to make sure that the young man, as well as the other passengers onboard, were safe and comfortable during the six-hour flight.

 Ultimately, the family chose to fly another airline, and we helped to re-accommodate the Vanderhorsts.

 American’s actions and procedures are in full compliance with the Air Carrier Access Act. Asking the Vanderhorst family to take a different flight was a decision that was made with careful consideration and was based solely on the young man’s behavior.

Did the FBI just get away with the BIGGEST armed robbery in US history?

Photo by Joe Raedle/Getty Images

In 2021, an armed group broke into a U.S. Private Vaults store in Beverly Hills and stole $86 million worth of valuables — the largest armed robbery in U.S. history. That "armed group" was the FBI. Now, it appears that the FBI and U.S. attorney’s office in Los Angeles "misled" the judge who signed the warrant for the seizure and still haven't returned the stolen goods to the 700 customers affected, according to newly disclosed court filings.

The details of the government’s alleged deception have come to light in a class-action lawsuit by U.S. Private Vaults customers who say the raid violated their rights, the Los Angeles Times reported. The FBI and U.S. attorney’s office denied misleading the judge, and a spokesperson claimed the warrants were lawfully executed.

On the radio program, Glenn Beck and producer Stu Burguiere reviewed some of the shocking story's details and discussed why incidents like this may become more common.

"None of the customers have been charged with any crimes. Not a single customer, out of the 700, not a single customer has been charged with a crime, but they can't get their stuff back," Glenn noted. "And this is going to happen more and more."

"It's incomprehensible that this stuff goes on in the United States of America," Stu said. "If you were to tell me this happened, you know, in Russia, I'd expect it. The fact that the United States government is claiming and just taking stuff from citizens all around the country with no crime, many times without even being charged, let alone ... conviction."

"Listen to this," Glenn continued. "The lawsuit also claims that some of the box holders who came forward to reclaim their seized property were then subjected to another investigation. If you went to the FBI and said, 'I want my stuff back,' the FBI examined their bank accounts, their DMV records, their tax return, and any criminal history checks."

However, box holders who decided to forfeit their property were also suspected of trying to "avoid becoming an FBI target," Glenn noted.

"So, you're guilty if you walk away and you're guilty if you ask," Stu added.

"This is America, gang," Glenn said. "It doesn't seem like it because it's not a constitutional America. But this is the America we now live in, and it is important that you wake up and stand up. ... God's people have got to start standing up, or we'll lose freedom. The world's freedom will be on our heads."

Watch the video clip below to hear more from Glenn. Can't watch? Download the podcast here.

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Glenn Beck: One TERRIFYING thing is clear no matter who caused the Nord Stream pipeline leaks

Photo by Danish Defence/Anadolu Agency via Getty Images

Evidence strongly suggests that the Nord Stream pipeline leaks were the result of sabotage, and U.S. and European officials have been working to discover who could be behind the explosions that damaged the natural gas pipelines running from Russia to Germany under the Baltic Sea.

Was it Russia? Ukraine? Germany? But no matter who carried this out, it has put the entire world in grave danger, because if this is indeed an attack, it means that non-military key infrastructure outside Ukraine is now on the "target menu," warned Glenn Beck on the radio program.

"It is so important for you to understand, this is now a non-military key infrastructure that has been destroyed," Glenn explained. "If Russia thinks we did it, they've already said, 'Nukes are now on the table.' That gives us a green light to use nukes," he added.

"This is non-military key infrastructure outside of the borders of Ukraine. To date, as far as we know, combat targets were either in Ukraine, or were military targets hit inside of Russia by Ukrainian Air Force or special forces. But the target menu now includes key civilian infrastructure: electricity, water utilities, energy production. That makes Russia more dangerous than ever. And that would be true no matter who carried out the attack," Glenn stated.

Now, the Russians are saying the Unted States did it, and the U.S. is saying it was Russia. But no matter who carried out the attack, "We are facing a Cuban Missile Crisis," said Glenn.

"This could end up being the biggest story of our lifetime and ... if it isn't played calmly by every side, this could be World War III," he continued. "Russia has already said that this gives them the right to use nuclear weapons as soon as they find out for sure who did it. That would be catastrophic, absolutely catastrophic."

Watch the video clip below to hear more from Glenn. Can't watch? Download the podcast here.

Want more from Glenn Beck?

To enjoy more of Glenn’s masterful storytelling, thought-provoking analysis, and uncanny ability to make sense of the chaos, subscribe to BlazeTV — the largest multi-platform network of voices who love America, defend the Constitution, and live the American dream.

The White House can try to spin inflation all day long (and it's trying very hard). But you feel the effects of President Joe Biden’s disastrous leadership every time you go to the grocery store or fill up your car. The American economy is on the brink of disaster after less than two years of a Democrat-controlled Congress and White House. And they’ve got plenty more destruction in the works.

The bottom line is they WANT you to get used to a lower living standard. So, what do you do? How do you prepare? What will food and fuel cost in the months ahead? What would the next Great Depression look like? How are you going to feel the effects of ESG and the Left’s war on oil?

On Wednesday night's "Glenn TV," Glenn Beck brings in a panel of economic experts to answer those questions. He’s joined by Carol Roth, former Wall Street investment banker and author of “The War on Small Business,” and Jim Iuorio, a small business owner, stockbroker, and managing director of TJM Institutional Services. While both forecast the worst-case scenario for average Americans, they also offer a glimmer of hope to get us out of this mess.

Watch the full episode below:


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To enjoy more of Glenn’s masterful storytelling, thought-provoking analysis, and uncanny ability to make sense of the chaos, subscribe to BlazeTV — the largest multi-platform network of voices who love America, defend the Constitution, and live the American dream.

The FBI recently sent more than a dozen armed agents to the home of well-known pro-life activist Mark Houck to arrest him for allegedly violating the Freedom of Access to Clinic Entrances or FACE Act. Now the father of seven faces up to 11 years in prison over claims that he blocked a man from entering an abortion clinic and shoved him when he wouldn't stop verbally harassing Mark's 12-year-old son. Now, if that doesn't sound insane enough, this all happened after local authorities dropped the case. So, what's the full story here?

Attorney Peter Breen joined Glenn Beck on the radio program Tuesday to tell the family's side of the story, including how the case was already "won" three years ago, and how, after receiving a target letter from the United States Attorney's Office for the Eastern District of Pennsylvania, Mark's legal team agreed to cooperate fully, only to hear nothing back until the day the FBI showed up on Mark's doorstep.

Breen also explained how the FBI has tried to downplay "abuse of power" claims, accusing Mark's wife of making "inaccurate claims" about the terrifying experience.

"Ryan-Marie, who is Mark's wife, she thought she saw 25 [FBI agents.] The FBI came back and said it wasn't 25, it was no more than 15 or 20 heavily armed federal agents. And she had called them a 'SWAT team' because she's a lay person. I don't know the difference between a SWAT team and a bunch of heavily armed, armored, and shield-bearing federal agents," Breen said.

According to Fox News, a senior FBI source said:

There may have been 15-20 agents at the scene, but denied 25 were there. The agents who came to the door had guns out and at the ready, according to this FBI source, but the guns were never pointed at Houck or his family and were lowered or holstered as soon as Houck was taken into custody. Houck was handcuffed with a belly chain.

"So, yeah, they had guns drawn and pointed at Mark in front of his wife and their children. And that whole show of force was done against a man who was not a drug lord, not a mafia boss, but instead, a law-abiding pillar of the community whose attorney said, 'we'll bring him in if you decide to charge, even though you have no case.'"

Breen went on to assert that he believes Congress "needs to" hold Attorney General Merrick Garland accountable for the arrest. "I can't imagine that those 20 federal agents were excited about being called out to a peaceful man's home, guns drawn," he said.

In the video clip below, Breen goes on the explain what he believes should happen next, and why Houck's arrest "should frighten all of us." Can't watch? Download the podcast here.

Want more from Glenn Beck?

To enjoy more of Glenn’s masterful storytelling, thought-provoking analysis, and uncanny ability to make sense of the chaos, subscribe to BlazeTV — the largest multi-platform network of voices who love America, defend the Constitution, and live the American dream.