American Airlines refuses to board teen with Down Syndrome in first class

Apparently poor customer service at American Airlines isn't limited to conservatives, they also stopped a family with a sixteen year old with Down syndrome from boarding a plane over the weekend! Are they just asking for people to stop flying their airlines?

The Blaze explains:

Robert Vanderhorst, his wife Joan and 16-year-old son Bede, who is disabled, were booked to fly on an American Airlines flight from Newark to Los Angeles on Sunday when the boy and his parents were not allowed on the plane.

The family from Porterville had upgraded to first class tickets at an airport kiosk, and asked the airline to seat the boy and one of his parents together, Vanderhorst said – a request the airline granted.

When the family was ready to board, they were stopped by airline personnel, told their son was a “security risk” and would not be allowed on the flight. The parents protested, and later were rebooked to fly coach with another airline.

American Airlines spokesman Matt Miller said the disabled boy was agitated and running around the gate area prior to boarding, which his parents dispute. The airplane’s pilot observed the boy, Miller said, and made the call based on his behavior.

"There's a reason why American Airlines is on the verge of bankruptcy and trying to figure out how they're even going to survive," Glenn said after reading the story.

"There's a reason why Southwest doesn't have this problem.  There's a reason why you don't ‑‑ you don't see this with JetBlue.  These big stodgy airlines that think they can treat people like garbage.  They can't."

Glenn explained that since he discussed his own horrible treatment from an American Airlines flight attendant on radio, he has received multiple e-mails from listeners who have decided to no longer fly American Airlines.

He read one such email on the air today:

Glenn,

I'm at the Boston airport after a hard day of work and I just read the transcript regarding your experience with American Airlines.  Guess who I'm flying home with.  Yep.  By tomorrow I'm going to write them.  It will be kind and professional.  I'll let them know that I will never fly with them again, and I will donate my miles to charity.  I'm doing this for an obvious reason:  A, the way they treated you; but I'm also doing this because you didn't ask anyone to do it.  You just shared what happened to you.  What the flight attendant forgot or maybe never knew is that his life in America is possible because of our Constitution.  And I think there's something in there about free speech.  Oh, sure, he exercised his, but not in a way that elevates dialogue.  And when he puts on his American Airlines uniform, it is his job to treat all passengers alike, regardless of race, religion, or political opinion.  Interesting, isn't it, that American is going through bankruptcy and Southwest keeps making profits.  The employees at Southwest love their job and they love their customers.  All of them.  But he doesn't love his job, and he doesn't love his customers.  And the truth is anyone who treats another the way you were treated doesn't think much of himself, either.  American Airlines?  I don't think so.  

"I got a lot of these e‑mails, a lot of these e‑mails.  I can't even imagine how many e‑mails American Airlines received.  The way to deal with this is you fire the guy.  He said in front of the pilot, I said 'At least thank you for not treating my children the way you treated me.'  And he said, 'Oh, it was my pleasure; you deserve it.'  He said that to a paying customer.  Now, if that's American Airlines' policy, to treat ‑‑ to allow employees to treat somebody they disagree with like absolute garbage, I'm telling you I was treated worse than a dog would be treated.  If that is their policy, well, good luck with that.  I'll never fly your airline again.  The way to deal with it is to fire the guy," Glenn said.

"Even if you're the evil bastard he thought you were, you still paid for that flight for you and your family and deserve good treatment," Pat said.

"By their silence, that is their policy," Glenn said. " I as an individual have made the choice that American Airlines does not want my money, they do not appreciate me as an individual, they do not count me as a worthy customer."

"There was no problem.  I didn't say a word, not one word.  My wife didn't even know.  She was sitting across the aisle.  She didn't even know what was going on until we got off the plane.  I kept looking at her and she was like, 'What?  What's happening?'   I didn't want to cause a problem on the plane.  So that's not what was happening.  Somebody judged me just on my face.  Just on what they think I am.  I had no exchange with this individual, none.  The only word he uttered in a four‑hour flight was, 'Breakfast?"' That was it.  So there was no problem.  And if American Airlines wants to choose and let their employees judge people, God bless you.  I'm out.  If you want to fly, fly with them," Glenn said.

While Glenn has yet to be contacted by American Airlines beyond the claim that they are "investigating" the issue, the airline has released the statement below regarding the Vanderhorst family:

We appreciate the outpouring of concern for the Vanderhorst family. However, prior to boarding flight 119 from Newark to Los Angeles, our customer service team observed the Vanderhorst teen yelling and running around the gate area – he seemed very agitated. Our team, along with the Captain of the flight, worked with the family for more than 30 minutes to try and calm the teen down. There were times when he was calm, but unfortunately, when it came time to board the flight he became agitated again. We tried to work with the family to come up with alternate solutions, which included an offer to rebook the family on the next flight in order to give the teen time to acclimate to his surroundings. Our customer service team, as well as flight crew, made the difficult decision that it wasn’t best for the teen to travel at that time. We wanted to make sure that the young man, as well as the other passengers onboard, were safe and comfortable during the six-hour flight.

 Ultimately, the family chose to fly another airline, and we helped to re-accommodate the Vanderhorsts.

 American’s actions and procedures are in full compliance with the Air Carrier Access Act. Asking the Vanderhorst family to take a different flight was a decision that was made with careful consideration and was based solely on the young man’s behavior.

Blaze TV hosts Glenn Beck , Chad Prather, and Steven Crowder weighed-in with similar but different thoughts on the fascism associated with canceling Dr. Seuss.

Glenn Beck can't help but wonder, "What is wrong with us?" in light of the Dr. Seuss books that have been cancelled due to "hurtful and wrong" illustrations — that takes America one step closer to complete insanity.

Chad Prather approached the issue from a comedic perspective, stating that "Dr. Seuss is dead and could not be reached for comment."

Steven Crowder explained that Dr. Seuss books were banned for being offensive and insensitive to some. So Steven decided to parody the six banned children's books with progressively titled and hilariously inappropriate versions.

Read the full story from TheBlaze News here.

'We DON'T destroy books'

"They are banning Dr. Seuss books. How much more do you need to see before all of America wakes up? ... This is fascism!" Glenn said. "We don't destroy books. What is wrong with us, America?" - Glenn Beck. Download the podcast here.

Chad Prather's comedic take on why Dr. Seuss got canceled

"Dr. Seuss is dead and could not be reached for comment'"- Chad Prather. Download the podcast here.

Dr. Seuss BANNING Bonanza! New Progressive Book Titles Revealed! 

In this 7+1 segment-- Crowder uncovers, new, unreleased Dr. Seuss titles that will be released in the near future (parody). Download the podcast here.

Use promo code BLAZE to save $10 on one year of BlazeTV.

Want more from BlazeTV?

To enjoy more Glenn, Chad, and Steven subscribe to BlazeTV - News & entertainment for people who love America.

"What's your climate credit score?" That's a question Americans may have to answer if the green global elites get their way.

While the media has distracted us with Orange Man Bad! and Russia, Russia, Russia!, the Left has been busy working on the fundamental transformation of America with a primary pressure point — YOUR money through YOUR bank. Democrats, forgetting the words of MLK, like to group people into categories. They judge you based on what skin color you have, your religion, occupation, your ideology, and now … your carbon footprint.

On his Wednesday night TV special this week, Glenn Beck exposes how they're now planning, not only to categorize you, but to give you a score. It'll determine everything for you: whether you can buy a home, get a new car, open a business … EVERYTHING. And if you don't bend the knee? You'll be blacklisted. But this isn't some far-off conspiracy theory. Multiple big U.S. banks are part of a private U.S. financial group enacting these policies now. It's here, and we're ALL at risk.

Watch the full episode below:

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To enjoy more of Glenn's masterful storytelling, thought-provoking analysis and uncanny ability to make sense of the chaos, subscribe to BlazeTV — the largest multi-platform network of voices who love America, defend the Constitution and live the American dream.

Unlike the mainstream media, we at the "Glenn Beck Radio Program" decided to actually do the research and get to the bottom of CPAC's controversial stage design, which many on the Left have suggested was purposefully shaped like an obscure Nazi symbol. We got our answers straight from the source — and it's not what the media is suggesting.

American Conservative Union chairman Matt Schlapp joined Glenn on Wednesday to share the real story of the stage design, who designed it, and why he's taking legal options against those smearing the Conservative Political Action Conference's name seriously.

Matt told Glenn he'd never heard of the alleged Nazi insignia, noting that even a staff member who "studied anti-Semitism in college" did not recognize the obscure symbol. He went on to explain how the stage designing firm, Design Foundry, and Hyatt Hotels worked collaboratively with CPAC event organizers for months throughout the designing and construction of the stage. However, when pressured by the cancel culture mob on social media, both companies "ran for the tall grass."

"Both the Hyatt and [Design Foundry] looked to CPAC and said [they] had nothing to do with this stage. That's outrageous," Matt stated. "This whole process takes months ... everybody saw this. Everybody had to figure out how to construct this. Everybody had eyes on it from every angle. And nobody in that process ever raised their hand and said, 'Oh, you know, I took a European history class, and I noticed [that the stage design looked like a Nazi symbol.] Nobody."

Matt went on to add that, while CPAC expects attacks from the Left, they also have every intention of standing up for themselves, the conservative community, the Jewish community, and all the people who love America.

"We're fine with taking the hits. We always take the hits, it's part of being a prominent conservative group. We'll take the hits, but we won't let people lie," Matt said.

"I can't tell you how many people have called me during the course of this most tumultuous of years and said, at what point does the conservative community, do the 74 million Americans who voted for Donald Trump, do the people who love America, and think it's okay to read Dr. Seuss, and love Thomas Jefferson and Mount Rushmore, at what point do they start pushing back on the cancel culture? At what point do they say, this is a line you can't cross? I think we're at that line," he added.

"We called our conference, 'America Uncanceled.' The whole thing became about them canceling us. At what point do we not have the right to say,' you can't treat us this way'? You're disparaging us. You're destroying our reputation. You're destroying our ability to be respected members of our community. So, I'm taking your challenge of pursuing our legal options very seriously. And I think we have to go broader. We can't let these companies just follow the woke mob. We can't do it."

Watch the video clip below to catch more of the conversation:

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CNN reporter Jim Acosta was confronted at CPAC by The Federalist reporter David Marcus with a valid question: "When are you guys going to start covering Cuomo?" His answer — or, really, lack of an answer — perfectly demonstrates why he was earlier surrounded by CPAC attendees chanting, "CNN sucks!"

On the "Glenn Beck Radio Program" Tuesday, Glenn and producer Stu Burguiere react to a video clip of the exchange with Acosta, as well as the mainstream media's double standards when it comes to Democratic New York Gov. Andrew Cuomo.

Watch the video below:

Want more from Glenn Beck?

To enjoy more of Glenn's masterful storytelling, thought-provoking analysis and uncanny ability to make sense of the chaos, subscribe to BlazeTV — the largest multi-platform network of voices who love America, defend the Constitution and live the American dream.