Comcast customer got quite a surprise

This takes talking about a customer to a whole new level. A couple recently tried to cancel the cable portion of their Comcast service after they began to experience financial difficulty. When they received their bill they were in for a big surprise to see a drastic and inappropriate name change.

"Comcast gave one of their customers a really pleasant surprise. Printed out a bill and gave it to the customer, Lisa Brown, and she noticed something unusual on -- on the bill. And it wasn't really the total amount due which was $230.89. It wasn't the new charges summary where she had the partial month charges and credits. And, of course, the Xfinity internet. She probably has one of those, you know, package deals where she has internet, phone, cable on it. It was the name of the customer. Her name is Lisa Brown, they wrote A-hole Brown on there," Pat said.

Yikes.

"Well, everyone makes mistakes. And I will say this, Pat, if you look at your keyboard, if you happen to be around a computer, you'll notice that the L and A are only as far away from each other as possible. So you can easily make that mistake," Stu joked.

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"So she was shocked, and she called and complained. Her family apparently having some financial difficulties, and they chose to save money by canceling the cable portion of the bill. When she tried to cancel, she was transferred to the retention specialists. These are the people that won't allow you to cancel your service. They're the most obnoxious beings on the planet. We've played audio on them. We've had two or three. Remember the one that was on for nine minutes trying to tell the guy that he didn't want to cancel his service. That's all he wanted to do," Pat explained.

"[Lisa] believes it was the person, the retention specialist that wrote it down because she decided to not be retained on the cable service. So she called the company back, complained about it, said that the first name had been substituted for A-hole and Comcast looked into it and confirmed that it did, in fact, happened. And to their credit, I mean, they did something pretty decent. They gave them credit for the past two years of service. Two years of free service is pretty decent," he continued.

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As the Senate prepares for former President Trump's second impeachment trial, many are asking whether it's constitutional to try a president after leaving office. Alan Dershowitz, lawyer and host of the of "The Dershow," joined Glenn Beck on the radio program to talk about the legal battles Trump still faces.

Dershowitz said he believes the Senate doesn't have the authority to convict Trump, now that he's a private citizen again, and thus can't use impeachment to bar him from running for office again.

"The Constitution says the purpose of impeachment is to remove somebody. He [Trump] is out of office. There's nothing left to do.
It doesn't say you can impeach him to disqualify him for the future. It says, if you remove him you can then add disqualification, but you can't just impeach somebody to disqualify them," Dershowitz said.

"The Senate can't try ordinary citizens. So once you're an ordinary citizen, you get tried only in the courts, not in the Senate. So it's clearly unconstitutional," he added.

Dershowitz, who served on Trump's legal team during the first impeachment trial, also discussed whether he thinks Trump is legally (or even just ethically) responsible for the Capitol riot earlier this month, and whether those engaging in violence could be considered "domestic terrorists."

Watch the video below to catch more of the conversation:

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A new, shocking CBS News poll shows that the majority of Americans believe they're facing a new enemy: other Americans.

More than two-thirds of poll respondents said they believe democracy in the U.S. is "threatened," and 54% said "other people in America" are the "biggest threat to the American way of life," rather than economic factors, viruses, natural disasters, or foreign actors.

Will it be possible to unite our nation with statistics like that? On "The Glenn Beck Radio Program," Glenn and Stu discussed the poll numbers and what they mean for our future.

Watch the video clip below:

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Countless leaders on the left are now arguing that removing President Donald Trump from office won't be enough — they're now calling for the president's "cult-like" supporters to be "deprogrammed." And it's not just fringe politicians.

During an appearance on "Real Time with Bill Maher" last week, former NBC anchor Katie Couric said, "The question is, how are we going to really almost deprogram these people who have signed up for the cult of Trump."

Former Democratic presidential nominee Hillary Clinton and Democratic Speaker of the House Nancy Pelosi questioned whether the nation needs "a 9/11-type commission" to determine whether President Trump was colluding with Russian President Vladimir Putin "the day that the insurgents invaded our Capitol." Clinton also made sure to include her favorite "deplorables" in her unsubstantiated conspiracy theory:

"But we now know that not just [Trump] but his enablers, his accomplices, his cult members, have the same disregard for democracy," Clinton said to Pelosi.

Washington Post columnist Eugene Robinson and New York Times Magazine's Nikole Hannah-Jones agreed that there is a need for "millions of Americans, almost all white, almost all Republicans" to be deprogrammed and punished, during an MSNBC interview last week.

Now, a story from the Washington Post is also preaching that narrative and even added that we need more restrictions for conservatives on social media and in the broadcast industry.

"So now we have to be deprogrammed? We've heard this over and over and over and over again, for months," said Glenn Beck on the radio program Tuesday. He read through the shocking details of the Washington Post op-ed and discussed the extraordinary dangers of the latest anti-conservative movement in America.

Watch the video below:

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As calls for censorship and restrictions against conservative voices get louder, Glenn Beck said he feels an "awesome responsibility" to speak, not the words he'd personally like to say, but those he believes the Lord would want him to share.

"It's an awesome responsibility, and one that I am not worthy of," Glenn said. "I want to say ... what He wants me to say. And I have to listen very carefully, because I feel the same way you do. But that will get us nowhere."

Glenn said it's time for Americans who are awake — not woke — to come together, no matter which side of the political aisle you're on, and stand with the truth.

"We are the Alamo, we will stand. But we desperately, desperately need you," Glenn said. "We need the people who are awake — not woke — awake. You may disagree with us. We are your allies, not your enemies. And if you will not stand with us in our hour of need, there will be no one left to stand with you in your hour of need. We must all come together, anyone who is awake."

Watch the video below to hear more from Glenn:

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