Their Insurance Didn’t Want to Cover This Family – Then the Audience Stepped In

Last week, Russell Cruzan II and Michelle Budnik-Nap joined Glenn on radio Monday to share an update on their son Russell Cruzan, who suffers from the same debilitating genetic condition that Charlie Gard had.

According to the Michigan couple, their insurance company didn’t want to cover the baby’s appointment with a mitochondrial specialist in Boston because Priority Health thought a nearby geneticist was sufficient for Russell’s care. Known as “Bubby,” the baby has mitochondrial DNA depletion syndrome, a rare degenerative genetic condition that affects organs and muscles. While there is no known medical cure, medical specialists have been able to improve quality of life for children with the condition.

The insurance company’s Facebook page blew up with lots of comments following the couple’s interview on radio Thursday. Dad Russell Cruzan had the latest update on Monday morning: Priority Health’s medical director is now handling the case, and the family is moving forward with the company to work out covering the baby’s initial appointment with a specialist.

The family should have an answer for their case by Wednesday, he said.

GLENN: Hmm.

I believe it was on Friday, we had Russell Cruzan on. His son is Bubby. Bubby is a newborn, less than a year old, who has been diagnosed with the same disease that -- oh, shoot, now I've forgotten his name.

STU: Charlie Gard.

GLENN: Charlie Gard has had in England. When we first had him on, we just talked about how the family is and everything is going on. Insurance was fine.

Last week, we found out that their insurance company is not going to cover a -- a doctor's appointment or allow them to go out of state because, "You've got a geneticist." Well, no.

The geneticist in the state says, "I'm not an expert in this. There's one guy that is an expert. And the baby needs to see an expert." This isn't like -- this can't be solved in -- at a doc in the box. We need a specialist on this.

So we found out that they were trying to get an appointment. By the end of the day, I think the fundraiser that we started in the morning was up to $40,000. And -- and we were also looking for information about the insurance company on what the insurance company was going to do, whether they would reconsider.

I got this note: Glenn, Thursday after we got off the phone, Priority Health called me and said that it was indeed denied. Their case. But I needed to file an appeal as fast as possible. He then said that their Facebook was blowing up with all kinds of comments.

I tried to file the appeal, but the email server was down, perhaps from all of the emails and comments from your awesome supporters. They then called me this morning, I think this was Friday and said: Don't worry about the appeal right now. The medical director is now handling our case and is going to talk to geneticist. And they're trying to see if they can get this approval done for us. Thanks so much for all of the help from your listeners. We'd be lost without you guys.

Russell, welcome to the program.

RUSSELL: Hey. How's it going?

GLENN: Good. What a rollercoaster this is.

RUSSELL: Yes, it is.

GLENN: Okay. So tell us what has happened.

So I really want to provide a free commercial for Priority Health, you know, and let people call in, like you, who have had, you know, problems where they've solved it. Are they going to solve this problem, do you think?

RUSSELL: I'm really hoping they do. It sounds like, after Thursday, it sounds like they started backpedaling a lot.

GLENN: Okay.

RUSSELL: They're like -- I mean, all the negativity they were getting and everything. They did tell me, come Wednesday, they'd have an answer for me. And they did talk to our geneticist and the one we're trying to go see.

GLENN: Great.

Well, here's what we would like to do: And you can -- you can offer this. You know, when they decide that they are going to, you know, show the -- you know, cover Bubby and -- and -- and make sure that he can go to a geneticist and the insurance company recognizes, of course, that, you know, they don't know more than the actual experts in the field, that they're there to cover and write checks, not to make diagnosis or health care calls. I'd love to have their representative on to be able to give them the accolades and point out that this is an insurance company that, you know, has a heart and is doing that.

And if they choose not to cover -- you know, they said by Wednesday, let's stay in touch. When they come back, if they choose not to cover, I'd also like to give them free advertising. And we'll pick a day. And I just want to hear from just those people who have filed, you know, for things and then had Priority -- what is it? Priority Health?

RUSSELL: Correct.

GLENN: Yeah, that had Priority Health turned them down, but then correct -- I'm sure -- I'm sure there's tons of stories where they filed and everything went fine. It was all corrected.

So whatever your story is with Priority Health, I'm going to give you an opportunity to have a nationwide audience. And we'll dedicate the entire show to Priority Health, to show -- we'll have the listeners and people who actually have Priority Health explain what a wonderful health care company and provider this provider is.

Everything else good, Russell?

RUSSELL: Yeah, everything else is going great.

GLENN: Good. Do you have the appointment set?

RUSSELL: Yes, we do. August 24th. They have agreed to let us pay out of pocket, which will be easily done now with all the support that we got from everybody after that show.

GLENN: What is it up to now? Do you know?

RUSSELL: Almost $57,000.

PAT: Yeah.

GLENN: Fifty-seven thousands. Well, that's good.

All right. Thank you so much. I appreciate it. And we'll -- you just keep in touch with me. And let's make sure that one way or another, everyone knows exactly how great Priority Health is.

RUSSELL: Sounds good. Thank you very much.

GLENN: You're welcome. Thank you.

If we just used our power for good, as opposed to evil.

PAT: Uh-huh.

GLENN: What we could accomplish.

JEFFY: That's what I tell myself, looking here at PriorityHealth.com.

GLENN: Oh, you know what, you can write to them on their Facebook page. They love it.

STU: Well, you're optimistic though on the way they're going to handle this. Right?

GLENN: I am. I am.

PAT: Well, who wouldn't be? I mean, surely there can't be too many stories from Priority Health customers where things have gone bad, right?

JEFFY: No.

PAT: There can't be -- I mean, nobody is perfect. Maybe there's one or two. But I'm sure if we opened up the phones on Thursday to find out more, you know, we would only hear a couple of stories.

GLENN: Right.

STU: We probably won't.

JEFFY: If any.

PAT: If any, yeah.

GLENN: If any. They're probably a great company.

PAT: Maybe this is the only snafu.

GLENN: Right. But that's why I want to open it up. I want to hear from all those people that have said -- that will tell us, "Hey, I had this with Priority Health, and everything was covered. And we got it covered in time. And there was no problems. And they wrote the check."

JEFFY: Right.

GLENN: "And they're just the greatest company of all the time."

PAT: That's exactly what I expect to hear.

GLENN: That's exactly what I expect to hear too. So we'll open that up for the people who actually pay the probably very low premium and very low deductible as well, for Priority Health. Anxious to advertise for them.

STU: And to be clear, that's the only time -- we would only do that if we had an indication or a concern that this was of more frequent occurrence. If they were able to handle this claim the way that they're supposed to, I mean, there's no reason --

PAT: We would be happy to talk about that too. Right.

GLENN: I would be happy to have the CEO on.

STU: And he could tell us about --

PAT: And thank them.

GLENN: And tell us -- and thank them. Sincerely thank them for taking a look at it.

PAT: Yeah. Because obviously mistakes happen.

GLENN: Right.

STU: That's why they have an appeals process.

GLENN: Exactly right. Exactly right. Wish that it didn't take a huge radio show to --

PAT: Either way, it should be a fun day for them on Thursday.

GLENN: Oh, it's going to be a fun day for them.

PAT: Yeah.

GLENN: Yeah. One day perhaps -- one way perhaps a little more fun than the other.

PAT: Perhaps.

GLENN: Perhaps.

JEFFY: Eh.

GLENN: Huh?

JEFFY: If you say so.

GLENN: Okay. All right.

How does a sports writer know how to fix America, and America's racial dilemma?

In a special edition of the "Glenn Beck Radio Program," Outkick sports columnist Jason Whitlock filled in Tuesday for Glenn to explain how we can bring America back together, lean into racial harmony, and restore the values of our Founding Fathers. Because if not us, then who will?

Jason started out by explaining how, during a recent appearance on the program, he felt a spiritual connection with Glenn, regardless of physical differences, as both share a common passion for God and country.

"Glenn and I share a kindred spirit. A kindred passion," Jason said. "We have two things that we love and are passionate about: God and country. I am not a minister. I'm a flawed sinner just like Glenn and just like you. But I am a believer. Believers share an energy that connects them, that cuts through our physical differences and makes those differences irrelevant relevant. That's what I felt when I met Glenn, an energy and a spirit that connects us. We are broadcasters, media personalities, operating in separate spaces, trying to talk to Americans, who share our passion."

Jason went on to say that he believes there are forces operating, both outside of and inside America, that are working to separate America from God, and that much of what we've witnessed in 2020 — from the racial division stirred by the mainstream and social media, to the rioting and looting by Antifa and Black Lives Matter, to the "remaking of the sports world into a shrine that celebrates resisting criminal suspects and denigrates this great country at every turn" — are symptoms and consequences of America's enemies separating God and country.

"We are one nation under God. We are nothing without Him," Jason continued. "The flawed sinners who founded this nation baked God into this country with their Declaration of Independence. We hold these truths to be self-evident, that all men are created equal. That they are endowed by their creator with certain unalienable rights. That among those, are life, liberty, and the pursuit of happiness. The foreign and domestic enemies of this nation are baking a new American cake. God isn't an essential ingredient in this new cake. He isn't an ingredient at all. The removal of faith is sewing the disharmony that is terrorizing and destroying the United States of America.

"Why am I here today? I'm here to tell you how we take our country back, how we restore the freedoms and the liberties our enemies seek to remove in their remaking of a godless America."

Watch the video below to hear more from Jason Whitlock:

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One of the most shocking things British journalist, political commentator, and author of "The Madness of Crowds," Douglas Murray witnessed during his recent stay in America, was how many Americans are acting as if they live in 1930s Germany or behind the Iron Curtain, afraid to stand up and speak out because they're afraid of the consequences.

Murray joined the "Glenn Beck Podcast" this week to explain why he believes the state of America is actually worse than we realize, and how the Left's obsession with rewriting history has ushered in guilt, fear, and a "silent majority."

Murray said he's particularly "fed up" with those on the Right who are afraid to voice their opinion because they don't want to become the target of leftist mobs on social media.

"Do you think anyone in history who told the truth had an easy time? You've got the easiest time that any opposition movement ever did in history," Murray said.

"You cannot have these people in America living in a free society — which is for the time being free — pretending that they live under the circumstances of Jews in 1930s Germany," he added. "Speak up. Speak out. Don't be a silent majority; be a very damn noisy majority. And don't put up with the oppression of people who are totally insincere ... they want to make money. They want to win. Nothing more. Call them out ... and get back to what you should be doing as a nation."

Watch the full interview with Douglas Murray below:



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New York City shut down its schools over the coronavirus with barely any notice. But even before that, Governor Andrew Cuomo apparently wasn't in the mood to be asked about it, and he made that very clear to reporters.

Asked on Wednesday whether parents could expect schools to be closed as soon as Thursday, Cuomo mocked reporters for their "obnoxious and offensive" questions and accused them of not paying attention. Watch the testy exchange for yourself here.

On Thursday's radio program, Glenn Beck and producer Stu Burguiere had plenty to say about Stu's least favorite governor and the decision to close schools. But Glenn also offered his own theory on why coronavirus restrictions have become so political: Americans refuse to be forced into submission.

Watch the video below to catch the conversation:

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Everything comes down to the two Senate runoffs in Georgia. If we lose both races, we lose the country. Democrats know this and are pouring in millions to usher in a Marxist agenda.

As the Left tries to hide how radical the two candidates really are, Glenn takes us inside the Democrat war room to expose the wolf in pastor's clothing, Raphael Warnock, and America's Justin Trudeau, Jon Ossoff. Socialism, the Green New Deal, and "defund the police" are all on the table. And Glenn warns of what's to come if conservatives don't activate: Chuck Schumer will weaponize the Senate, and the radical Left will launch an all-out assault to ravage the Constitution.

Watch the full special below:

The election and its aftermath are the most important stories in America. That's why we're offering our most timely discount ever: $30 off a one-year subscription to BlazeTV with code "GLENN." With BlazeTV, you get the unvarnished truth from the most pro-America network in the country, free from Big Tech and MSM censors.